Brex Sales Development Representative (SDR/BDR) Interview Questions

1.Tell me about a time you noticed a problem nobody assigned to you and decided to fix it anyway. What did you do, and how did it turn out?

2.Walk me through something you wrote — an email sequence, a prospect research doc, a process note — that you put real thought into. What were you trying to communicate and did it land?

3.Tell me about a time you were tempted to take a shortcut — hit a number, close a task faster, skip a step — but chose not to. What made you slow down?

4.Describe a time you told someone — a manager, a peer, a customer — something they didn't want to hear. How did you decide to say it, and what happened afterward?

5.Imagine you're three weeks into this role and you notice the outbound sequence everyone uses is getting basically zero replies. You're brand new — nobody asked you to fix this. What do you do?

6.Tell me about a piece of writing you created that actually changed how someone else worked or thought — maybe a process doc, a message template, or even a compelling email. What made it land?

7.Brex offers corporate cards, banking, and expense management all in one platform. If you had to explain the value of that bundled approach to a founder in one sentence — versus just saying 'we do it all' — what would you say?

8.You have two hours of prospecting time today. One batch is 20 inbound leads from companies that just signed up for a Brex demo request. The other is a list of 50 outbound targets your AE flagged last week. How do you split your time?

9.A Series A startup just announced a $20M raise. You want to reach out to their CFO about Brex. What do you know — or can you infer — about their financial operations right now, and how does that shape your opening message?

10.Estimate how many new business accounts Brex could realistically open in a single metro like San Francisco in one quarter. Walk me through how you'd size that.

11.Your outbound reply rate on an email sequence targeting fintech CFOs has been holding at 4% for six weeks. You rewrite the subject line and it jumps to 9% for one week, then drops back to 5%. How do you figure out whether your rewrite actually worked or if something else caused the spike?

12.Imagine Brex decides to stop serving companies under 50 employees and shifts focus entirely to mid-market and enterprise. As an SDR, your entire current prospect list gets wiped. How would you rebuild your pipeline from zero in 30 days?

13.If a startup founder you're cold-calling asks why they should use Brex instead of just getting an Amex or Chase business card, what do you say?

14.What metrics would you track in your first 30 days as an SDR to know whether your outbound is working — and what numbers would you expect to hit?

15.You're prospecting into a 200-person tech company. You find the VP of Finance on LinkedIn but also see the CEO is active and the Head of People manages expense reimbursements. How do you decide who to reach out to first, and does your message change by persona?

16.Your manager gives you a list of 500 inbound leads from companies that signed up for a Brex trial but never activated. How do you prioritize which ones to call first?

17.Brex is expanding Empower — its enterprise spend product — into large companies that already have a Concur or Coupa deployment. As an SDR, how do you get a meeting with a VP Finance who's happy with their current setup?

18.You've been running the same cold email sequence for six weeks and your reply rate is 2%. Your manager says the benchmark is 8%. Walk me through exactly how you'd diagnose what's broken and what you'd change first.

19.You just got off a great discovery call with a startup CFO who loves Brex. Then you check LinkedIn and realize you accidentally contacted the wrong company — it's a competitor's customer under NDA with a rival card provider. What do you do next?

20.You're halfway through your monthly quota and your top three prospects have all gone dark — no reply to calls, emails, or LinkedIn. It's day 15 of 30. What's your plan?

21.A VP of Finance at a 150-person SaaS company replies to your cold email saying they're interested in Brex — but asks you to CC their IT director and Head of Accounting before they'll take a call. You know adding more stakeholders at this stage usually slows deals down. How do you handle the reply?

22.You're prospecting into the CFO of a 300-person fintech startup. Before you reach out, you find a press release showing they just raised a $50M Series B — but you also find a Glassdoor review from two weeks ago saying 'finance team is overwhelmed and understaffed.' How does this change your outreach, if at all?

23.Your AE tells you she's been working a large tech company for three months and is close to closing — then you find a fresh inbound from the same company, a different VP who has no idea a deal is in progress and wants a demo. What do you do?

24.You've been told your territory is mid-market SaaS companies. But you're doing research and notice a cluster of fast-growing e-commerce companies that aren't in your segment — they look like perfect Brex customers and nobody seems to be calling them. What do you do?

25.Tell me about a time you had to get someone outside your team — maybe a classmate, a colleague, or someone in another department — to help you hit a deadline they didn't own. How did you get them to show up?

26.Have you ever been in a situation where two people you were working with wanted completely different things from you? How did you handle it without picking sides?

27.You've just gotten a warm intro to the CFO of a Series C startup from your AE's contact, but your AE is on PTO for two weeks and hasn't briefed you on the account history. The CFO wants a call Friday. What do you do?

28.Marketing just launched a new campaign targeting fintech CFOs and hands your team a batch of 80 MQLs — but when you look at the list, half of them are companies that don't match the ICP your AE team uses. How do you handle that with marketing?

29.Imagine a senior executive at a prospect company — let's say the CFO of a 500-person company — pushes back hard on your call and says, 'I already have a relationship with your competitor and I don't have time for this.' You're 25 and two months into the job. How do you respond in that moment?

30.Your AE pulls you aside and says she thinks your outbound messaging on her accounts has been creating confusion — prospects are getting mixed signals about pricing and product scope. You don't think that's true. How do you work through it with her?