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Employer Terms of Service

Version 1.0·593a89f8f9fb

Intervu Employer Terms of Service

Version 1.0 — Effective July 4, 2026 Jahnvar LLC ("Intervu", "we", "us")

These Employer Terms of Service (the "Employer Terms"), including the Data Processing Addendum in Exhibit A (the "DPA"), govern use of Intervu's hiring features (the "Hiring Service") by or on behalf of an organization (the "Employer", "you"). By checking the acceptance box, the individual accepting represents that they are authorized to bind the Employer, and the Employer is bound. Candidates' own use of Intervu is governed by our Terms of Service and Privacy Policy; candidates also receive a separate AI-interview consent notice before any hiring interview.

1. The Hiring Service

Intervu provides AI-assisted interview and screening tools: you invite candidates, an AI voice interviewer conducts an audio-only interview, and we deliver recordings, transcripts, and AI-generated scores and summaries to your hiring team. We provide these tools as a service provider acting on your instructions. We are not an employer, recruiter, or employment agency for your candidates, and we make, recommend, and participate in no hiring decisions — your personnel do.

2. Your Responsibilities

You will:

  • use the Hiring Service only for your own lawful hiring purposes;
  • comply with all laws that apply to your hiring — including anti-discrimination and equal-opportunity laws and any jurisdiction-specific duties that attach to you as the employer (for example, employer notice or reporting duties under the Illinois Artificial Intelligence Video Interview Act, or bias-audit and notice obligations under New York City Local Law 144, where they apply to your positions);
  • ensure a human being reviews AI outputs before any decision that affects a candidate — AI outputs are assistive inputs, not decisions;
  • provide accurate company and job information; and
  • keep your team's accounts secure and limit access to people who need it.

We designed the Hiring Service to help: hiring interviews are audio-only, no biometric or facial analysis is performed on candidates, and candidates consent to the AI process before starting. That design does not transfer your legal duties to us.

3. Candidates and Data Boundaries

Interview results (recordings, transcripts, scores, summaries) are made available to your hiring team for the position concerned, and are otherwise handled per the DPA. Candidates may separately use Intervu's practice features; their practice activity and data are theirs and are never visible to you. We may contact candidates about their own accounts; we will not market to your candidates on your behalf.

4. Credits and Payment

The Hiring Service is prepaid: candidate-interview credits are purchased in packs, one credit is consumed per candidate invited, credits do not expire, and purchases are non-refundable except where required by law. Prices may change prospectively with notice; already-purchased credits keep their value. Taxes are your responsibility where applicable. Adding teammates is free.

5. Intellectual Property

We own the Service, including software, models' configurations, and the form and format of AI outputs. You own your job content and company information, and you may use interview results for your internal hiring purposes. Neither side receives rights in the other's property except as stated here.

6. Confidentiality

Each side will protect the other's non-public information with reasonable care, use it only for purposes of these Employer Terms, and not disclose it except to personnel and advisors who need it, or where required by law. Interview results are your Confidential Information; our platform and pricing not publicly posted are ours.

7. Disclaimers

THE HIRING SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI OUTPUTS MAY BE INCOMPLETE OR INACCURATE AND ARE NOT PROFESSIONAL, LEGAL, OR HIRING ADVICE. WE DO NOT WARRANT CANDIDATE QUALITY, AVAILABILITY, OR OUTCOMES.

8. Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER SIDE IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. EACH SIDE'S TOTAL LIABILITY ARISING OUT OF THESE EMPLOYER TERMS IS LIMITED TO THE FEES YOU PAID US FOR THE HIRING SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, EITHER SIDE'S CONFIDENTIALITY BREACH, OR EITHER SIDE'S INDEMNITY OBLIGATIONS.

9. Indemnities

You will defend and indemnify us against third-party claims arising from your hiring decisions, your job content, or your violation of employment or anti-discrimination laws (including duties described in Section 2). We will defend and indemnify you against third-party claims that the Hiring Service, as provided by us and used as permitted, infringes their intellectual-property rights. The indemnified side must give prompt notice and reasonable cooperation; the indemnifying side controls the defense.

10. Term, Suspension, Termination

These Employer Terms apply from acceptance until terminated. Either side may terminate on notice; you can stop purchasing at any time. We may suspend or terminate for non-payment, unlawful use, or material breach. On termination, Sections 5–9, 11, and 12 survive, and data is handled per the DPA. Credits unused at your voluntary termination are forfeited (they never expire while your account is open).

11. Dispute Resolution

Any dispute arising out of these Employer Terms will be resolved by binding individual arbitration administered by JAMS under its rules, in New Jersey or remotely; class actions and representative proceedings are waived. These Employer Terms are governed by New Jersey law, excluding conflicts rules. Either side may seek injunctive relief in court for IP or confidentiality breaches.

12. Changes; Miscellaneous

We may update these Employer Terms; material changes require re-acceptance (we version and record every acceptance). Notices go to your owner account's email and to support@intervu.io for us. These Employer Terms plus the DPA are the entire agreement for the Hiring Service and supersede prior discussions. If a provision is unenforceable, the rest stands. Neither side may assign except to a successor in a merger or asset sale, with notice.

Exhibit A — Data Processing Addendum

This DPA is part of the Employer Terms and applies to Candidate Personal Data we process for you.

A-1. Roles and Scope

For candidate data processed to provide you the Hiring Service, you are the controller (or "business") and Jahnvar LLC is your processor (or "service provider"). Categories processed: candidate identifiers (name, email), interview audio recordings, transcripts, and AI-generated evaluations. Purpose: providing, securing, and supporting the Hiring Service for you — and nothing else.

A-2. Our Commitments (CCPA/CPRA Service Provider)

We will not sell or share Candidate Personal Data, will not retain, use, or disclose it outside the business purpose above or as the law permits, will not combine it with data from other sources except to provide the service, and we certify that we understand and will comply with these restrictions. We assist you, as reasonably needed, in responding to candidate privacy-rights requests.

A-3. Security

We use reasonable technical and organizational measures: encryption in transit (TLS), access controls limiting candidate data to your hiring team and our authorized operators, per-employer visibility isolation, and audit-logged consent records. Speech-to-text runs on our own infrastructure — candidate audio is not sent to any third party for transcription. Hiring interviews are audio-only; no facial or biometric analysis is performed on candidates.

A-4. Subprocessors

We use these subprocessors to provide the Hiring Service: Amazon Web Services (hosting, storage, email delivery, and AI model hosting via Bedrock), Anthropic (AI analysis of interview transcripts), Stripe (payments), PostHog (product analytics), Sentry (error monitoring), and Google (sign-in, only if your users choose Google sign-in). We will notify you by email before adding a subprocessor that processes Candidate Personal Data; if you object on reasonable data-protection grounds, you may terminate and we will delete your candidate data per A-6.

A-5. Breach Notice

We will notify you without undue delay — targeting within 72 hours — after confirming a breach of security affecting Candidate Personal Data, with the information we reasonably have about scope and mitigation.

A-6. Deletion and Return

While your account is active, candidate data is retained so your team can use it. On termination, or on your request, we will delete Candidate Personal Data for your organization within 30 days, except copies we must retain by law. Individual candidate deletion requests (including those sent to support@intervu.io) are honored within 30 days, and we will notify you when a candidate in your pipeline exercises deletion.

A-7. Audit

Once per year, on request, we will complete your reasonable written security questionnaire regarding our handling of Candidate Personal Data. On-site audits are not offered at the self-serve tier.

Questions: support@intervu.io · Jahnvar LLC · This DPA is governed by the Employer Terms' law and dispute provisions.